RETURN POLICY

Last updated June 01, 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@irishcelticjewellery.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Irish Celtic Jewellery
Attn: Returns
RMA #
36 Oakwood Avenue  
Swords  
Dublin, K67 E2A0  
Ireland  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS   

The following items cannot be returned or exchanged:
 
     ●     Personalized items, e.g. engravings   
     ●     Damaged items   

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
     
     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+353 85 866 6215 
sales@irishcelticjewellery.com